yk11 Terms and Conditions

Age Requirement

You must be 21 years of age or older to participate on the yk11 platform. By registering, you declare that you meet this age requirement. We may request identity verification documents at any time and reserve the right to suspend an account until age is confirmed.

Account Registration

Each user may open only one account. Opening multiple accounts under the same person's name is strictly prohibited. During registration you must provide accurate and up-to-date information, including:

• Full legal name (as shown on your national ID)
• Active mobile number
• Correct date of birth
• Valid email address (if applicable)

Providing false information may result in account closure and forfeiture of the associated balance.

Account Security

It is your responsibility to keep your account password and login details confidential. You are personally responsible for all activity carried out through your account. If you suspect unauthorized access, notify our support team immediately.

Deposits

You can deposit funds at yk11 using bKash, Nagad, Rocket, and Upay. The minimum deposit amount per transaction is ৳300. No additional charges apply to deposits. All transactions are conducted in Bangladeshi Taka (BDT).

Withdrawals

The following terms apply to withdrawals:

• Minimum withdrawal amount: ৳500
• Withdrawal processing time: completed within 5 to 30 minutes
• The mobile number used for withdrawal must match the number registered on the account
• Withdrawals may be on hold until identity verification is completed
• Verification documents may be requested in cases of suspicious activity

Fraudulent Transactions

Chargebacks, fake payments, or any form of financial fraud are strictly prohibited. If such activity is detected, the account will be permanently closed and the associated balance will be forfeited.

Welcome Bonus

A 100% bonus is available on your first deposit at yk11, up to a maximum of ৳5,000. A minimum deposit of ৳300 is required to claim the bonus. A 25x wagering requirement must be met before bonus funds can be withdrawn.

General Bonus Rules

• Each bonus offer has its own validity period; any unused bonus will be cancelled once the period expires.
• Multiple bonuses cannot be used at the same time unless the offer clearly states otherwise.
• Bonus funds may be restricted to certain game categories — please read the terms of each offer separately.
• Bonus abuse (arbitrage betting, low-risk betting patterns, etc.) will result in the bonus being cancelled if detected.
• yk11 reserves the right to modify, suspend, or cancel any bonus offer at any time.

VIP Cashback Program

Active members can receive weekly cashback through our five-tier VIP program:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

Through regular and active participation you can advance to higher tiers.

Game Usage Terms

All games available at yk11 — slots, live casino, cricket betting, fishing games, card games, and more — are operated in accordance with applicable rules. Each game uses a certified random number generator (RNG) to ensure fairness.

Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Playing using any software, bot, script, or automation tool
• Exploiting technical errors with the intent to influence game outcomes
• Colluding with other players to gain a betting advantage
• Multiple members of the same household claiming bonuses at the same time
• Using the platform for money laundering or any unlawful purpose

Betting Limits and Applicable Restrictions

yk11 reserves the right to set maximum and minimum betting limits for each game and betting category. Betting restrictions may be applied in certain markets under specific circumstances. All bets are final once placed and cannot be cancelled unless a technical error is proven.

Copyright and Ownership

All content published on the yk11 website — logos, graphics, text, interface design, software, and other materials — is the exclusive intellectual property of yk11. Reproduction, distribution, or use of any content for commercial purposes without prior permission is prohibited.

Third-Party Content

Games available at yk11 are developed by various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, and Ezugi. The intellectual property of these games belongs entirely to their respective providers, and their terms of use may also apply separately.

Data Collection and Use

yk11 protects personal data collected during registration and use through SSL encryption technology. We do not sell your information to any third party. For details on how your data is used, please see our Privacy Policy.

Cookies and Tracking

Our website uses cookies to improve service quality and personalise the user experience. By continuing to use the platform, you consent to our cookie policy.

Our Commitment

yk11 believes that gambling is a form of entertainment, not a financial solution. We encourage all players to play responsibly. Only play with money whose loss would not affect your daily life.

Self-Restriction Tools

We provide the following support tools:

• Setting daily, weekly, or monthly deposit limits
• Option to temporarily suspend your account for a set period
• Ability to request permanent self-exclusion
• Support and guidance through live chat

Visit our Responsible Gaming page to learn more.

Protection of Minors

yk11 strictly prohibits participation by minors (under 21 years of age). Family members are requested to keep their devices and passwords secure to prevent minors from accessing gaming platforms.

Account Closure by yk11

yk11 may suspend or permanently close your account without prior notice in the following circumstances:

• Violation of any clause of these Terms
• Providing false identity or age information
• Fraudulent or unlawful activity
• Failure to cooperate with account verification
• Suspected money laundering

Voluntary Account Closure

You may request to close your account at any time through live chat. You will have the opportunity to withdraw any remaining balance before the request is processed, though this may not apply in cases of Terms violations.

Service Guarantee

yk11 is committed to providing uninterrupted service, however temporary disruptions may occur due to technical maintenance, network issues, or unforeseen circumstances. yk11 will not be liable for any loss arising from such situations.

Game Outcomes

Gaming and betting results are entirely chance-based. yk11 does not guarantee any game result or betting outcome. Full responsibility for any financial loss lies with the user.

Complaints Process

For any complaint or dispute, please first contact us through our 24/7 live chat support or by email. We take all complaints seriously and will make every effort to resolve them as quickly as possible.

Support email: [email protected]

Applicable Law

These Terms and any disputes related to the yk11 platform will be resolved under the applicable legal framework. Both parties will first attempt to reach a resolution through discussion.

Change Policy

yk11 reserves the right to modify any part of these Terms at any time. For significant changes, we will endeavour to notify members through the platform. Continuing to use the website after any changes means you have accepted the updated Terms.

Date of Last Update

These Terms were last updated in January 2026. Key changes compared to the previous version include the addition of detailed responsible gaming policies and clarification of bonus terms. Please visit this page regularly to stay informed about the latest Terms.